Our Responsibilities
As a vaping company striving for excellence, it is our responsibility to care for our stakeholders, and the environment. We not only comply with all current laws and regulations, but we also go above and beyond to ensure Bidi Vapor is a company everyone can trust and rely on.
With our vision, mission, and core values of compliance, quality, integrity, and communication, we aim to lead the vaping industry towards a future of responsible innovation.
TAKING A STAND AGAINST UNDERAGE VAPING
The rise of underage vaping has become a challenge for the vaping industry. As such, Bidi Vapor ensured stringent measures with our Bidi Youth Access Prevention Program to verify the identity of each customer and prevent unauthorized access to our Bidi Sticks by underage vapers.
Upon visiting the website, we installed a verification pop-up to confirm if a customer is 21 years of age or older. At the purchasing stage, we require a customer to provide a government-issued identification card indicating their age and other necessary information. Before receiving their delivery, Bidi Vapor requires a signature and a government-issued identification card from the customer who ordered the Bidi Sticks. Finally, our customer service representatives will also call the customers within 24 hours of the transaction to further verify their age and identity. Once validated, the shipment of the package will follow.
We also do not offer free samples and products through vending machines, and we regularly go through our online content to ensure that we heavily discourage underage followers and only cater towards adult vapers and smokers.
Our retailers are also required to uphold our age verification procedures by signing a Retailer Pledge. They must require each customer to present a valid government-issued identification card which indicates their age and other necessary information. Retailers also have the right to put the transaction on hold when in doubt of the customer’s age eligibility.
Bidi Vapor understands the implications and the negative impacts of underage vaping, and we firmly take a stand against it for the safety of the youth. You can learn more about our Bidi Youth Access Prevention Program here.
The Bidi Cares Initiative
With our Bidi Stick, we create a vaping device with top-quality components not only to ensure your experience, but also to make it recyclable. To further our efforts to help save our planet, we launched the Bidi Cares initiative to promote sustainability among adult vapers. As an encouragement for consumers to get involved, we created an innovative recycling program where you can get a free Bidi Stick at your next purchase, simply by returning 10 used ones.
Authentication Efforts
Illegal manufacturers are now exploiting the vaping industry with fake Bidi Sticks. To protect our consumers, Bidi Vapor warns them about replicas of counterfeit products and its possible dangers. In addition, Bidi Vapor are integrating an anti-fake sticker and QR code in its packaging to validate the authenticity of the Bidi Stick. Make sure to confirm whether you have a counterfeit or genuine product.
Marketing and Social Media Efforts
With the ever-changing regulations on vapor products, Bidi Vapor ensures to follow a strict set of guidelines for all social media platforms and channels. These guidelines include the following:
- We do not post any images that can attract young individuals. Bidi Vapor’s campaigns are geared toward adult vape pen users only.
- The packaging of the Bidi Stick does not involve any caricatures, cartoon characters, and youth-oriented designs—only in plain colors.
- All packaging is child-/tamper-proof and contains the health warning statement.
- We do not offer free samples and products through vending machines to mitigate the rise of underage vaping.
- We make sure that Bidi Vapor’s direct retailers follow a strict age verification process.
- We do not make any claims about vaping as an alternative to smoking, or that we are the healthier and less harmful option to smoking.
